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Identify Your Targets
Most companies, managers, project teams and field crews don’t have a clue when they hit a homerun or do a good job. Employees are told to do their best or work as hard as they can, but not given specific milestones for which to shoot.
Most companies and managers never sit down and write out their company or project goals before they start a new job. And then, feedback and review of success or failure rarely is discussed with those who actually do the work. These facts were discovered, based on a recent survey I conducted with more than 2,000 construction industry companies.
Do you aim at anything?
Do you have specific, written targets for every area of your business? You are in the majority if you don’t. The survey shows only 30 percent have clear targets for their overhead budgets, 24 percent for safety, 17 percent for customer service, 12 percent for employee development, 8 percent for repeat customers, and 6 percent for bid-success ratio. This lack of targets affects everyone from the top, down: Less than 29 percent say their field employees have specific, written goals for any area of their work.
Baseball without batting averages?
The result: Most management, field and administrative players don’t know when they get a hit or make an error, what a good batting average is, or if they win the game.
Aim at something
S = Specific
Start with your overall company goals, and then write project and individual goals. If a company goal is to finish every project on time, each project must have written goals with specific action steps. Use this goal worksheet example to set your goals:
Incorporate goals into your company mindset. If your priority is to stick to a schedule, assure your team knows it’s a priority, and what the milestones and deadlines are. Otherwise, it is too easy to get sidetracked by “urgent” job problems and miss your targets.
|Last Updated on Friday, 11 November 2011 15:51|