Masonry Magazine December 1993 Page. 29
Make their daily activities directly related to the success of your company.
Communicate Effectively-Establish an open door policy. But first, establish an open mind policy. This won't be easy for most of us but it is absolutely essential. People want to tell you where to improve if you will simply listen to them.
Empower People The best way to empower your employees to take responsibility is to provide them
Way To The Top
A Solid Work Platform
Non-Stop towers are built from heavy gauge tubular steel and trussed every 4-6 in height. This gives our 16" wide towers incredible strength and sway-resistance. Because of this advantage, you can safely land materials on the laborers' platform, exactly where other systems tell you to never land a load. In actual on-the-job tests of free-standing Non-Stop towers, landing a full cube of 12" blocks (2350 pounds) on the laborers' platform at 20 feet high produced a backward flex of less than one inch! This kind of strength and stability means your men will feel safe and secure on a solid working platform. And, you can safely stock ahead to free your forklift for other duties.
with adequate training. You can give your employees all the authority and responsibility in the world but if they don't know how to do the job, they are not empowered. But, most contractors are fearful of the word empowerment. They feel that if they empower their employees they will lose power. This is not correct. Successful contractors are the ones that recognize that by giving their employees more responsibility and more power-they increase their power and, more importantly, their company's profitability.
Care About People "Caring about people" is easy to say but sometimes hard to do. Simply put, it means listening to what people say, appreciating their importance to your business, and constantly recognizing the success that they bring to your business. Two characteristics that you can adopt that show people you care: (1) listen to what they say, and (2) keep your promises to them. If you focus on these two characteristics-people will know that you care.
Be Totally Committed-Once you have established goals for your company then lead by example. If customer satisfaction is the ultimate goal for your company-have everything you do geared to that goal. Then ask your employees to do the same. Sounds like a lot of work-this team building stuff. Is it worth it? The companies that have implemented Quality and have committed to Quality Team Building will tell you that it is. Their people are involved and motivated-they are becoming problem solvers-not just problem spotters. The results speak for themselves:
Callbacks are down;
Typing errors are eliminated;
Estimates are more accurate;
Negotiated work increases (Customers Want You);
Customer loyalty increases (Customers Don't Leave You)
Profits increase; and
Owners are happy
Quality works. Try it!
X-Braces Stay In Place
The x-braces are always in place for maximum safety and stability. They simply pass through the work platform both going up and coming down. Non-Stop introduced this unique design to eliminate the dangerous, time-consuming chore of removing and replacing x-braces as the platform is raised. When the wall is topped out, Non-Stop can be lowered and ready to go to work again in one-third the time of scaffolding without this feature. This advantage reduces your laborers duties to only two feeding materials to the masons, and raising the scaffold as needed.
CALL OR WRITE FOR
A FREE VIDEO & BROCHURE:
Non-Sto
SCAFFOLDING
1314 HOADLEY ST.
SHREVEPORT, LA 71104
1-800-845-0845
Mango
Equipment Co. Inc.
SKY TRAK
USED
SKYTRAK FORK-
LIFT SPECIALISTS
THE MASON'S MACHINE
• Sales Service Rentals
• Parts Used Parts Rental Purchase
Anywhere in the USA
JACKIE SPARKS
Shreveport, LA (318) 221-5197
MASONRY-NOVEMBER/DECEMBER, 1993 29