Masonry Magazine December 2000 Page. 5

Masonry Magazine December 2000 Page. 5

Masonry Magazine December 2000 Page. 5
Volume 39, Number 6
NOVEMBER/DECEMBER 2000
MASONRY
THE OFFICIAL PUBLICATION OF THE MASON CONTRACTORS ASSOCIATION OF AMERICA
features
COVER STORY
# We're Golden! 50 Years of Serving the Masonry Industry 10

It's been 50 years since the first convention of a new National Mason Contractors Association convened at the Grand Hotel, on Mackinac Island, Michigan. This newly formed alliance of mason contractors would continue on to affect how masonry is constructed in the United States.

# Partnering to Success 18

Partnering - that magical, mystical expression racing around the construction world these days - seems to be picking up speed. For years, the only time you heard the word was in relation to government and military work. Now, it seems everyone is fiddling around with this mercurial construction management philosophy.

# Certifying Quality: Will Our Customers Buy It?. 23

In our industry, we face the responsibility of delivering total quality projects to our customers, on each and every project, every time. In fact, we try to exceed our customers' expectations every single time. We all believe that we deliver a quality project and construction experience every single time to our customers. So, if that's so, then why is there a quality debate? In a series of interviews with six masonry industry promotional directors, we sought answers to the question of whether or not our industry had real issues with quality construction and whether or not our customers would buy, quality.

# Anchor Bolts in Masonry: Are You Specifying or Using the Best Bolts and Correct Placement Procedures? 31

Not all anchor bolts are created equal - not even close. Surprisingly enough, common practice within the masonry industry has been to use weaker anchor bolts, when stronger anchors would cost about the same and could give much better performance. Are you using the strongest anchor bolts? Are you installing your anchor bolts properly? This article explains how you may be able to achieve better performance with no increase in material or construction costs.

# Thinking Strategically 36

For decades, association boards governed their organizations through a review and ratify process. Boards oversaw committee functions and approved what was already achieved, spending very little time on the future and planning for that future. Today, more and more boards are turning toward a forward-thinking system of strategic governance to guide their associations. At a long-range strategic planning retreat, MCAA Executive Committee members met for two days to map out the future of the association and the role it will play in shaping construction.

# Business Manners Do's and Don'ts 40

Business manners- they make a major impression on colleagues, employees and customers. But sometimes, there's only a subtle difference between saying "the right thing" and "the wrong thing." Browse through this handy etiquette reference and get yourself thinking about the right way to approach the etiquette problems you encounter each day, and resolve to apply what you learn to your own work life.

50
FIFTY YEARS
OF EXCELLENCE 1950-2000
MCAA
From the Cover...
MASONRY-NOVEMBER/DECEMBER, 2000
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