Masonry Magazine July 2002 Page. 40
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How to Avoid the Five Costliest Mistakes Companies Make With Cellular Phones
DECIPHERING YOUR COMPANY'S MONTHLY cellular phone bill is about as easy as understanding the theory of relativity. The task is so daunting, many controllers and telecommunications managers are tempted to toss it aside in frustration. Month after month, companies throw away hundreds or even thousands of dollars on their cell phones while they struggle to cut costs in every other area of operations.
Cellular and wireless services are quickly becoming a large business expense. In an average year, US, businesses spend a total of more than $22 billion on pagers, cellular telephones and other wireless communication devices. Cellular phone costs especially are not managed effectively. Companies unwittingly overpay for cellular service because of outdated and inappropriate calling plans and a lack of time and expertise to deal with the complexities of the problems.
Outsourcing cellular phone management is an option for companies with more than 50 cellular phones. The service is joining the ranks of payroll, insurance auditing and human resources as outsource alternatives for the same reasons: there is a need to keep up with the rapidly changing knowledge base and outsourcing provides convenience along with bottom-line cost savings. Outside cellular management companies can analyze cellular usage, uncover billing discrepancies, stay abreast of new options, and maintain a cost-effective monthly service. Unbiased third-party experts help companies maneuver through the mine-fields of service options, numerous calling plans, and complicated and coded billing statements. For companies, not only does the service bring focus and specific knowledge to the task but it also allows a controller's valuable time to be applied to core competencies.
by Paul Jennings
CEO, Public Communications Services
Los Angeles, Calif.
38 Masonry
July 2002
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