EDCO launches “EDCO E-Help”

Words: Margaret FosterIn November, EDCO launched their completely redesigned EDCOINC.com website. Now the company launches “EDCO E-Help”.

This multi-lingual electronic chat feature gives website visitors the opportunity to commucate with EDCO customer support without phones or e-mail. EDCO E-Help is available Monday-Friday, 8:30 am to 5:00 pm EST. It is available in multiple languages.

The new EDCOINC.com has other features designed to provide visitors online answers and training. These features include:

  • "Product Applications Guide": Visitors can match their needs with specific EDCO machines and recommended tooling.
  • "Image Resources": This section grants customers free access to EDCO product picture downloads for their websites and marketing needs.
  • Training Videos: The website is filled with training/how to videos.
  • Language Translations: Visitors have a choice of reading EDCOINC.com in English, Spanish, French, and German languages.
Wall Ties and Anchors: What’s the Difference?
October 2026

The terms wall tie, veneer tie, and anchor are often used interchangeably throughout the masonry industry, but each term has a distinct meaning. To help clarify the terminology, the latest edition of the TMS 402/602-22, Building Code Requirements and Spec

Technical Talks
Anchors and Ties
Read More
Kennison Forest Products, Inc. Continues as a Silver Partner in 2027
October 2026

The Mason Contractors Association of America (MCAA) is pleased to announce that Kennison Forest Products, Inc. is continuing as a Silver Partner in the 2027 Masonry Alliance Program.

MAP Partner
MAP Partner
Read More
WIRE-BOND Renews as a Platinum Partner in 2027
October 2026

The Mason Contractors Association of America (MCAA) is excited to announce that WIRE-BOND will renew as a Platinum Partner in the 2027 Masonry Alliance Program.

MAP Partner
MAP Partner
Read More
Revailo Returns as a Platinum Partner in 2027
October 2026

The Mason Contractors Association of America (MCAA) is thrilled to announce that Revailo is returning as a Platinum Partner for the 2027 Masonry Alliance Program.

MAP Partner
MAP Partner
Read More