Insurance Shouldn’t be Scary

Words: Patrick Cunningham

Navigating the world of insurance can be daunting, especially for masonry contractors in need of quality coverage and risk management support for their complex and unique circumstances. Yet, working with your insurance company shouldn’t be a haunting experience.

Does Insurance Keep You Up At Night?
Insurance should give you peace of mind, not nightmares. Here are a few things that should spook you when dealing with an insurance company:
  • One-size-fits-all coverage
  • Automated customer service phone systems
  • Poor financial ratings and instability
  • Weak or non-existent risk management resources
  • Little to no knowledge of the masonry business
  • No bonding services
  • A representative who ghosts you until renewal time
  • Price slashing at the expense of proper coverage
  • Choose the Right Ally

You can avoid becoming a ghastly insurance company’s next victim by requiring a level of service and value for your premium dollars and by forming a relationship with the right carrier. If you want your business to survive not just through the night but onto the next generation, here are some recommended insurance non-negotiables:

  • Tailored, industry-specific coverage for your business
  • Live voice customer service from knowledgeable, friendly people
  • Face-to-face service and a real relationship with your insurance provider
  • Valuable risk management resources to help prevent workplace injuries and losses
  • Safe driving support, including in-cab technology tools
  • Exceptional claims service
  • Financial strength and high financial ratings
  • Industry association recommendations
  • Get a Jolt of Comfort, Not Fear

Insurance shouldn’t be scary. With the right provider at your back, you’ll be able to face even the most heart-stopping jump scare the masonry contracting business sends your way. Federated Insurance® may be that provider. For more information about Federated Insurance, reach out to your local Federated® marketing representative.
About: MAP Partner
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