The Best Operators of Business Are Goofy

Words: Damian LangI network with business people from all over the country, and I’ve discovered something: The ones doing the best are goofy, but very likable. That leads one to wonder about the advantages of being goofy.

Of all the business people I know, the wealthiest also happens to be the goofiest of them. When I ask a question, he answers with “huh” or “umm.” Then, he rephrases the question and asks me the same thing, just in another way. Even if he knows the answer, he still asks to see if he is missing something. I guess he figures that if it’s important to me, then it could be important to him. By doing this in his goofy way, he really makes me feel important. All his friends love him but just can’t figure out how someone so goofy could do so well. Of course, we only jokingly question his ability as we all know he couldn’t have gotten lucky 40 years in a row.

When you don’t take yourself too seriously, people become comfortable around you and start to like you quicker. They may think, “Wow this guy is just like me.” Or, maybe you leave them with a smile when you hang up the phone, due to something you say that isn’t what they expect to hear. Whatever the case, people buy from people they like (and they don’t buy from people they don’t like). So, if you want to pick up work, assure your customers like you.

Employees like being around bosses that are a little goofy, too. When you, as the boss, are comfortable in your own skin, you can laugh at yourself when you make a mistake instead of hiding it. Your staff sees you as human, with a ability to laugh at yourself, and they feel they can make mistakes, too, without being ridiculed.

However, if a boss tries to act like he knows everything, an employee often will justify to himself that, if the boss knows so much, his assistance may not be needed. That, in turn, leads to the boss owning the whole project, instead of the employee helping out and owning his part of it, too. Luckily for me, being goofy comes naturally, so others enjoy helping me get things done. It also helps me build relationships quickly, and with those relationships, I can secure more work and have people behind me to help me do it.

Remember, when difficult situations rear their ugly heads, everyone watches the leader to see how he handles himself during the heat of the moment. If you are ready to hit the panic button, you had better not show it, or followers will wonder why you are a leader in the first place. A boss I once had would throw a fit every time something small went wrong, as though it were the end of the world. It wasn’t long before his employees were all laughing at him around the corner regarding how he could not handle even minor problems. I don’t think I need to tell you how successful he is today as one can easily guess.

Along with being goofy, good leaders also possess qualities such as high tolerance for risk taking, high tolerance for mental stress during tough times, and the ability to take action. Wow, I think I just discovered more contractor tips to write.

For now, teach yourself to be “goofy” and comfortable in your own skin. You can do it through daily practice and studying self-improvement books. That may not encompass everything it takes, but I can tell you this: Based on my experiences with great leaders, it is a damned good start.
The Enduring Aesthetic Power of Brick
March 2026

For centuries, brick has shaped the built environment in ways that few materials can match. From the stately facades of historic campuses to the bold, contemporary forms of modern civic buildings, brick is both a foundation of architectural tradition and

Expert Tips for Brick Installation
March 2026

Clay brick has long been valued for both its durability and aesthetic appeal, but achieving a clean, consistent build that will endure for a lifetime depends just as much on jobsite discipline, install strategy, and preventative moisture management as it

OSHA’s 2025 Top Violations: What the Numbers Reveal for Masonry and Construction
March 2026

Each year, the Occupational Safety and Health Administration (OSHA) publishes its list of the most frequently cited workplace safety standards based on federal inspection data. The purpose is simple: show employers where hazards are consistently being fou

Combining Modern Healthcare with Tribal Design: Nisqually Health & Wellness Center
March 2026

The Nisqually Health & Wellness Center is a project that the wonderful team here at Warfield Masonry completed in 2020. Built on the Nisqually Reservation (near Olympia, Washington), this project incorporates a variety of masonry materials into its tribal