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Be a friendly team player
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Provide competitive, fair and consistent pricing
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On-time, accurate and complete bids and proposals
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Educate my estimator about the options available
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On-time delivery of supplies and materials
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On-time submittals and shop drawings
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Know the business of contracting
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Be professional, look sharp, and act first class
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Return your phone calls within 30 minutes
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Have a regular time you can be reached every day
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Use email for everyday correspondence
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Use digital cameras to send photos of job issues
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Do your own project clean-up every day
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Know construction contracts and do what they say
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Be well funded and have adequate working capital
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Charge the right price on change orders
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Always include proper backup on invoices
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Visit jobsites before you are called
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Stay ahead of job schedules
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Never create down time for our crews
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Don’t bid jobs you can’t handle
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Never delay jobs with lack of manpower
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Do your own punch-list before we do it for you
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Provide responsible, decision-making, English-speaking foreman
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Have a professional, ongoing safety program
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Don’t over-bill and front-end-load invoices
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Have the same salesperson/estimator who is friendly, positive, in our office every week, quick, knowledgeable, not a pest, and anticipates our needs
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Be someone who helps us sell??
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Bring us lots of leads
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Pick up plans and return them timely
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Suggest other subcontractors and suppliers
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Recommend architects, engineers, bankers, real estate agents, insurance and bonding agents
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Keep us stocked with up-to-date product literature and samples
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Take us golfing or to lunch with potential customers
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Provide subscriptions to industry trade publications
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Invite us to industry association meetings??
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Have a great Web site with product information, technical materials, engineering data, and up-to-date industry standards
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Invest in our development projects
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Bring us joint venture and equity partners
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Tell us what we can do to improve and make a profit
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Give me great front row Lakers tickets!